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Residential

Key Duplication

A copy inherits the wear of the key it was traced from, which is why a properly cut new key sometimes fits better than your original.

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A brass house key being traced and cut on a key duplicating machine

There are two ways to make a house key and they are not equivalent. A duplicate is traced from the key you hand over, so whatever wear that key has collected is faithfully reproduced along with the cuts. A key cut to code is machined to the depth specification the lock was built around, which produces a key that fits the lock better than the one currently in your pocket.

That difference explains the classic complaint of a copy that works in one door and sulks in another. Every generation of tracing drifts slightly, and a tight cylinder rejects a key that a worn cylinder happily accepts. A key made from a copy of a copy sits measurably further from the original than anyone at the machine can see.

What decides whether a copy will work

Bring or know these

If the key belongs to a vehicle, the metal is only half the story — most car keys also carry electronics that have to be introduced to the car before it will start. see spare car keys.

Common questions

My new copy will not go all the way in. What went wrong?

Almost always the blank. One from a neighbouring family can enter far enough to feel correct and then stop dead against a ward inside the plug that the right profile would have cleared. Filing it down to make it go is how people end up with half a key inside the lock.

Can a key stamped 'do not duplicate' be copied?

Physically, yes, because that phrase is printed on an ordinary blank and carries no mechanical protection at all. It is a request, not a control. If you genuinely need copying to be difficult, that means a restricted keyway where the blanks themselves are not available to the general trade.

How many times can a key be copied before it stops working?

There is no fixed number, but the drift compounds, and a copy taken from a copy is where doors typically start becoming fussy. The fix at that point is to cut a fresh key to the lock's own specification, treat that one as the new original, and copy from it rather than from the tired one.

Are self-service key machines any good?

For a plain house key taken from a fresh original, often perfectly adequate. What they cannot do is judge that your source key is worn out, select an unusual blank, or recognise that the door is rejecting copies because the cylinder itself is failing. The machine measures the key it is handed and nothing else.

Related locksmith services

Describe the lock or key problem

A short description of what happened gets the right tools on the vehicle.

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